Refund Policy & 90-Day Guarantee

Last updated: January 1, 2026

At Pulmo Balance, we stand behind every bottle we ship. Every order is protected by our full 90-day money-back guarantee — giving you plenty of time to try the product and see how your body responds.

Our 90-Day Money-Back Guarantee

If you are not completely satisfied with your Pulmo Balance purchase for any reason, you may request a full refund within 90 days of your original order date. This guarantee applies even if the bottles are empty — we want you to feel confident giving the supplement an honest try.

How to Request a Refund

1. Contact our support team within 90 days of your original purchase by emailing support@pulmobalance.com or calling +1-888-834-4386.
2. Provide your order details: include your order number, the name on the order, and the reason for your refund request.
3. Receive return instructions: our support team will send you a Return Merchandise Authorization (RMA) number and the return shipping address.
4. Ship back your bottles: return all bottles (both used and unused) to the address provided. We recommend using a tracked shipping method.
5. Refund processed: once we receive your return, your refund will be issued to the original payment method within 5-10 business days.

What Is Covered

• The full product purchase price
• Both used and unused bottles within the 90-day window
• All package sizes (single bottle, 2-bottle, 3-bottle, and 6-bottle packs)

What Is Not Covered

• Original shipping and handling fees are non-refundable
• Return shipping costs are the responsibility of the customer
• Refund requests received after 90 days from the original purchase date
• Products purchased from unauthorized third-party sellers (such as Amazon or eBay marketplace listings) are not covered — only orders placed through our official website qualify

Damaged or Defective Products

If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery at support@pulmobalance.com with photos of the damage and your order number. We will arrange a free replacement or full refund.

Cancellations

Orders may be cancelled if they have not yet been shipped. Once an order has shipped, you must follow the standard refund process outlined above. Contact support promptly if you wish to cancel an order.

Refund Timeframes

After we receive your returned product:

• Refunds typically appear on credit card statements within 5-10 business days
• PayPal refunds typically process within 3-5 business days
• The exact timing depends on your bank or payment provider

Bonus Materials

Digital bonus guides (The 7-Day Lung Reset Protocol and The Inflammation-Free Breathing Blueprint) included with 3-bottle and 6-bottle orders are yours to keep, even if you request a refund.

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